Privacy Policy

1. Introduction

Atlasync AI Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.atlasync.co.uk) and our StructureGPT service.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Name and email address (when you sign up for the waitlist or create an account)
• Company name and role/profession (optional)
• Payment information (processed securely through third-party payment processors)
• Communication preferences

2.2 Usage Data

We automatically collect:

• Browser type and version
• Device information (type, operating system)
• IP address and location data
• Pages visited and time spent on our website
• Queries submitted to StructureGPT (for service improvement)
• Documents uploaded (stored securely and processed for compliance checks)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. See our Cookie Policy for more details.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining StructureGPT service
• Processing your waitlist registration and service requests
• Sending service updates, technical notices, and security alerts
• Responding to your comments, questions, and customer service requests
• Analyzing usage patterns to improve our service
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Sending marketing communications (with your consent, which you can withdraw at any time)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

4.1 Service Providers

• Microsoft Azure (AI processing and cloud hosting)
• OpenAI/GPT-4 (AI model provider)
• Payment processors (Stripe or similar)
• Email service providers (for transactional and marketing emails)
• Analytics providers (Google Analytics or similar)

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect personal safety of users or the public

5. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:

• Account data: For the duration of your account plus 6 years (UK legal requirements)
• Query history: Up to 2 years for service improvement
• Uploaded documents: 30 days after processing (unless you save them in your account)
• Marketing data: Until you unsubscribe or request deletion

6. Your Data Protection Rights (GDPR)

Under UK GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict processing: Request limitation of processing your data
• Data portability: Request transfer of your data to another organization
• Object: Object to processing of your personal data
• Withdraw consent: Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at: privacy@atlasync.co.uk

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure cloud infrastructure (Microsoft Azure UK regions)
• Employee training on data protection

8. International Data Transfers

Your data is primarily stored in the UK and EU. When we transfer data outside the UK/EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our website. Continued use of the service after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or our data practices:

12. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):